Effective Date: 2025-05-28
Company: Diamond World Group
Website: https://diamondworldgroup.com
1. Acceptance of Terms
By accessing and using the Diamond World Group website, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.
2. Products and Services
Diamond World Group sells certified loose diamonds. All items are subject to availability and may be changed or withdrawn at any time without prior notice.
3. Product Descriptions
We strive to provide accurate and up-to-date product information. However, we do not guarantee that all content on the site is error-free. In case of inaccuracies, we reserve the right to make corrections.
4. Pricing and Payment
All prices are listed in Euros and include applicable taxes unless stated otherwise. Prices are subject to change without notice. Payments must be made in full before orders are processed. We accept bank transfer, cripto, credit card.
5. Shipping and Delivery
Domestic and International Shipping
We offer both domestic and international shipping. Delivery times and costs vary based on the destination and shipping method selected during checkout.
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All orders are shipped with full insurance.
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Customs fees, import duties, and taxes (if applicable) are the responsibility of the customer.
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International delivery times may vary due to customs clearance or other delays beyond our control.
Diamond World Group is not liable for any delays or issues caused by third-party shipping carriers.
6. Returns and Refunds
Due to the high value of our products, returns are accepted only under strict conditions:
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Returns must be requested within 30 days of delivery.
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Diamonds must be returned unused, in original condition, with all certifications and packaging.
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Return shipping and insurance costs are the responsibility of the customer.
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Prior return authorization is required—unauthorized returns will not be accepted.
Refer to our Return Policy for full details.
7. Certification and Authenticity
All diamonds are certified by recognized gemological laboratories (such as GIA or IGI) and come with the appropriate documentation.
8. Intellectual Property
All content on this website, including text, graphics, logos, and product images, is the property of Diamond World Group and may not be reproduced without written permission.
9. GDPR Compliance
We comply with the General Data Protection Regulation (GDPR) for all customers in the European Union.
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Data Collection: We collect only the personal data necessary to process your order and communicate with you.
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Data Storage: Your data is stored securely and only for as long as needed to fulfill legal and operational requirements.
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Your Rights: You have the right to access, rectify, or delete your personal data at any time.
To request access or deletion of your data, please email us at [Insert Email Address].
For full details, see our Privacy Policy.
10. Limitation of Liability
Diamond World Group shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or services.
11. Governing Law
These Terms and Conditions shall be governed by the laws of Lithuania. Any disputes shall be subject to the jurisdiction of the courts in Sv. Gertrūdos Str. 51A, Kaunas, Lithuania.
12. Contact Information
If you have any questions, please contact us:
Email: shop@diamondworldgroup.com
Phone: +370 600 60437
Address: Sv. Gertrūdos Str. 51A, Kaunas, Lithuania