1. Information We Collect
We may collect and process the following types of personal data:
- Full name, contact information (email, phone, address)
- Order and transaction details
- Communication history
- Website usage data (via cookies or analytics tools)
2. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract
- Legal obligations
- Legitimate interest (e.g., to improve our services)
3. How We Use Your Data
Your data may be used to:
- Fulfill orders and provide customer support
- Communicate updates or promotional offers (with your consent)
- Analyze website performance and improve user experience
- Prevent fraud and ensure security
4. Data Sharing
We only share your data with trusted partners (e.g., delivery and payment service providers). We do not sell or trade your data.
5. Cookies
We use cookies to personalize your experience and gather anonymous analytics. You can adjust cookie settings in your browser.
6. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion ('right to be forgotten')
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise your rights, please contact us at: shop@diamondworldgroup.com.
7. Data Retention
We retain your data only as long as necessary for the purposes stated above or to comply with legal obligations.
8. Data Security
We apply appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.